Services

Everything you need to run Casemix, from grouper to go‑live.

Software, consulting, support and training for Casemix implementation, powered by the MY-DRG® system and tailored to your country's needs.

Product suite

Software for every step of Casemix.

Powered by the MY-DRG® system to improve the quality, efficiency and management of healthcare services.

Patient classification

MY-DRG® Batch Grouper

Advanced patient classification using the MY-DRG® methodology.

  • 32 CMG (Casemix Major Groups) classification
  • 1,220 refined CBG (Case-Based Groups)
  • Severity levels from 3 to 8 for precise classification
  • Universal, dynamic and advanced grouping
  • Supports acute, sub-acute and chronic care
Customisable to your country's needsRequest a demo
Data collection

MY-DRG® Data Tool Pro

Comprehensive data collection and processing, version 2.0.

  • Advanced data collection capabilities
  • Seamless integration with hospital information systems
  • Real-time data validation and quality checks
  • Automated data transformation and export
  • Multi-format support for healthcare databases
Customisable to your country's needsRequest a demo
Coding productivity

MY-DRG® Code-Assist

A digital coding tool that boosts coder productivity and coding quality.

  • Verify Casemix coding, grouping and tariff simulation
  • Improve quality of care through clinical coding data
  • Use in Casemix coding training programmes
  • Available for international, Indonesian and Malaysian markets
MY-DRG® Code Assist · InternationalINA-CBG® Batch Code Assist · IndonesiaMY-DRG® Data Code Assist · Malaysia
Customisable to your country's needsRequest a demo
Cost analysis

Clinical Costing Modeling

Clinical costing and financial modelling, version 2.0.

  • Precise cost analysis by patient category
  • Resource allocation optimisation
  • Budget forecasting and financial planning
  • ROI and cost-effectiveness analysis
Customisable to your country's needsRequest a demo
Analytics & reporting

Data Analytical Tool

Analytics and reporting for performance and planning.

  • Advanced analytics and visualisation
  • Customisable reports and dashboards
  • Performance measurement and benchmarking
  • Trend analysis and predictive modelling
  • Export for presentations and reports
Customisable to your country's needsRequest a demo
HIS integration

Grouper API

Connect your hospital information system to our grouper with a secure API key, so staff never need to leave their own system.

  • Group episodes in real time from your HIS
  • Secure, per-organisation API keys
  • No separate log-in or web app needed
  • Documentation and integration support from our team
Customisable to your country's needsRequest a demo
On-the-go access

Casemix Mobile

Casemix data, analytics and AI-assisted coding on your phone.

  • Mobile access to Casemix data and analytics
  • Real-time notifications and alerts
  • Offline capability for remote facilities
  • Secure data sync and backup
Customisable to your country's needsRequest a demo
Professional services

Expert help, from day one to every day.

Consulting and implementation services for a successful rollout, and ongoing support to keep it running.

01

System consulting

Expert consultation for Casemix implementation, customisation and optimisation, tailored to your organisation.

  • Healthcare system assessment
  • Casemix implementation strategy
  • Custom configuration and setup
  • Integration with existing hospital IT
02

24/7 system support

Round-the-clock technical support and maintenance for maximum uptime.

  • 24/7 technical support hotline
  • Remote monitoring and diagnostics
  • Regular updates and patches
  • Performance tuning and troubleshooting
03

Data quality management

Assurance services that keep your healthcare data and coding accurate, consistent and reliable.

  • Data validation and quality assessment
  • Clinical coding accuracy monitoring
  • Data cleansing and standardisation
  • Quality improvement recommendations
04

Monthly & yearly packages

Flexible subscriptions with updates, support and maintenance included.

  • Monthly or yearly options
  • All updates and new features
  • Priority technical support
  • Regular system health checks
Training

Theory, practice and results.

Programmes that balance theory with hands-on practice, so your team gets the most from Casemix.

HRD Corp claimableEvery programme, for Malaysian employers
  1. 01

    MY-DRG training

    Intensive training on Malaysian DRG implementation, coding practice and data analysis.

  2. 02

    Healthcare efficiency measurement

    A workshop on the concepts and techniques for measuring efficiency and quality.

  3. 03

    ICD-11 clinical coding

    Hands-on ICD-11 coding for Casemix, led by our academic trainers.

  4. 04

    Customised programmes

    Training tailored to your organisation's needs and implementation plan.

Our strengths

Built to adapt, built to last.

A support ecosystem that keeps your Casemix solution performing as healthcare changes.

Universal application

Covers every type of patient care with dynamic, flexible classification.

Dynamic system

Robust output that adapts to changing healthcare environments.

Advanced technology

Grouper technology ready for future changes in diagnosis and procedure codes.

Expert support

A dedicated team of healthcare technology experts, always on hand.